Annual report pursuant to Section 13 and 15(d)

BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3)

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BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Activity in the allowance for doubtful accounts      
Balance at beginning of year $ 477 $ 466 $ 352
Net charges to costs and expenses 29 32 126
Write-offs (4) (10) (10)
Other (13) (11) (2)
Balance at end of year $ 489 $ 477 $ 466